Refund policy

Return Policy

Thank you for choosing [Your Company Name]! We strive to provide you with the highest quality products and exceptional service. To ensure clarity and transparency, please review our return policy outlined below:

1. No Returns:
We do not accept returns or exchanges for any reason, except in cases of damaged or defective items (see section 2).

2. Damaged or Defective Items:
In the unlikely event that you receive a damaged or defective item, please contact our customer service team within [7 days] of receiving your order. We will gladly assist you in resolving the issue by providing a replacement or refund.

3. Reporting Damaged or Defective Items:
To report a damaged or defective item, please contact our customer service team on info@disconnectuae.com or on +971 52 791 4688

Please provide your order number, a description of the issue, and any relevant photographs to expedite the process.

4. Exceptions:
Our no returns policy applies to all products, including but not limited to Nafas Necklaces, online meditations, SUP Boards, online readings, wellness sessions. Regardless of the reason for return, we are unable to accommodate exchanges, refunds, or store credits.

5. Final Sale:
All sales are considered final once the order has been processed and shipped. We encourage you to review your order carefully before completing your purchase.

6. Cancelations:
We do not accept order cancelations once they have been placed. Please ensure that your order details are accurate before finalizing your purchase.

7. Contact Us:
If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We are here to assist you and provide further clarification as needed.

Phone: +971 52 791 4688

Email: info@disconnectuae.com 

8. Policy Updates:
We reserve the right to update or modify our return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By placing an order with Disconnect Health Awareness Services, you acknowledge and agree to abide by the terms of our return policy.

Thank you for your understanding and cooperation.

Sincerely,

The Disconnect Crew